Whether you’re new to the world of yarn or a seasoned stitcher, we know questions pop up like dropped stitches. Below you’ll find answers to some of the things we get asked the most - from choosing your first skein to how custom dye jobs work.

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Whats the best yarn for a beginner?

Great question! If you’re just starting out, we recommend using Double Knitting (DK) weight yarn. It’s thick enough to see your stitches clearly (and fix any wobbles along the way!), but not too bulky to manage. We suggest steering clear of lace or sock weight yarn until you’re feeling more confident - they can be a bit fiddly for first-time stitchers!

What is the best use for sock weight yarn?

Oh, where do we begin? Sock weight yarn is a true multitasker. It’s perfect for - yup, it's obvious - socks, but also lightweight shawls, delicate tops, lacy scarves, and even baby garments. It has lovely drape and stitch definition, making it a dream to work with for detailed projects.

How long do custom dye jobs take?

Custom dye jobs are a labour of love! On average, they take around 2–3 weeks, but this can vary depending on the time of year and our current schedule. Don’t worry - we’ll chat with you beforehand to confirm your timeline and do everything we can to meet your needs.

Can you dye me something like I've seen online?

We love that you’re inspired! While we can create something in the spirit of a colourway you’ve seen, we will never outright replicate another dyer’s work. Yarn dyeing is a creative art form, and we want to keep things respectful in the fibre community. But tell us what you like - we’ll brew up something magical that’s uniquely yours.

How should I care for my hand-dyed yarn?

We recommend a gentle hand wash in cool water with a mild detergent, and laying flat to dry. This keeps your colours bright and beautiful for longer. Even superwash yarns will thank you for a little TLC!

Do you offer gift wrapping or gift cards?

We sure do! You can add gift wrapping at checkout, and digital gift cards are available in various amounts—perfect for that yarn-loving friend who has everything except more yarn.

Question Not Answered?

If you don’t spot what you’re looking for, don’t be shy! Drop us a message - we’re always happy to help untangle any yarny mysteries.